Everything you need to know before your stay
Questions about your arrival, accommodation or booking? Here you will find the key information to help you plan a relaxed stay in Avignon.
Frequently asked questions
Hôtel Le Magnan
Where is Hôtel Le Magnan in Avignon?
Hôtel Le Magnan is at 63 rue du Portail Magnanen, 84000 Avignon, within the walls of the historic centre. Its location makes it easy to walk to Avignon's main landmarks and attractions, including the Palais des Papes, Les Halles and the Pont d'Avignon.
Does Hôtel Le Magnan have private parking?
Yes. Hôtel Le Magnan offers secure private parking in car parks very close to the hotel. The rate is €15.00 per night for a car. Spaces must be booked in advance and are subject to availability, from 3 pm on your arrival day to 11 am on your departure day. Further information is available on our hotel private parking page.
Is there free parking within Avignon's city walls?
Parking in Avignon's historic centre is generally chargeable, both on the street and in public car parks. Near the hotel, spaces can be found along the city walls, on Rue Ninon Vallin and Rue Rempart Saint-Michel. There are also several paid public car parks, including Les Halles, Jean Jaurès and Gare Centre. Parking charges and regulations may change.
I don't want to pay for parking. Where can I leave my car?
There are two large free park-and-ride car parks outside Avignon's walls: Les Italiens and Île Piot. They are connected to the city centre by free shuttles, according to the transport network's timetables and conditions. You can leave your vehicle outside the historic centre and continue towards the hotel.
What are the hotel's check-in and check-out times?
Rooms are available from 3 pm on the day of arrival and must be vacated by 11 am on the day of departure. If you expect to arrive after 10 pm, please inform reception so we can arrange your welcome.
Can I leave my luggage at the hotel before check-in or after check-out?
Yes. Luggage storage is available at reception. You can leave your bags before your room is ready or after checking out, so you can enjoy more of your day in Avignon.
Does the hotel have a lift?
No. Hôtel Le Magnan does not have a lift, although the building has only two floors. If you would prefer a ground-floor room, please mention this when booking. Allocation is subject to availability.
Is the hotel suitable for guests with reduced mobility?
Hôtel Le Magnan does not have the facilities needed to guarantee accessibility for guests with reduced mobility. In particular, there is no lift, although some rooms are on the ground floor. Please contact reception before booking so we can help you check whether the accommodation meets your needs.
Can I request an extra bed in my room?
No, we do not offer extra beds in our rooms. However, Hôtel Le Magnan has triple rooms and family rooms accommodating four or five guests, depending on the category. Please look at our different room types to choose the accommodation best suited to your stay.
Can I request a travel cot or a high chair?
Yes. A travel cot and high chair are available free of charge, on request in advance and subject to availability. We recommend mentioning your requirements when booking so that we can prepare for your stay.
Are pets allowed?
Yes. Pets are welcome at Hôtel Le Magnan only by prior request and with the hotel's agreement. An additional charge of €10.00 per pet per day applies. Guide and assistance dogs are welcome in accordance with applicable regulations.
I smoke. Is there somewhere I can smoke?
All rooms at Hôtel Le Magnan are non-smoking, for the comfort of all our guests. Designated areas are provided in the garden, with ashtrays available. Some rooms also open onto an outdoor walkway. Please let us know your preferences when booking.
Do the rooms have safes?
No, there are no individual safes in the rooms. However, a safe is available on request at reception.
Do the rooms have tea and coffee-making facilities?
Superior rooms have tea and coffee-making facilities. For the other room categories, we can lend you a kettle on request at reception, subject to availability.
Does the hotel have Wi-Fi?
Yes. Wi-Fi is available for guests during their stay, in accordance with the conditions provided by the hotel.
Is breakfast included in the room price? How much does it cost?
Breakfast costs extra unless it is included in a special offer or your booked rate. We offer two options: a buffet breakfast at €14.00 per person and an express breakfast at €8.00 per person. Breakfast is free for children under six.
What kind of breakfast do you serve?
We offer a self-service continental breakfast buffet with a selection of breads and pastries, cheeses and cold meats, hard-boiled and scrambled eggs, yoghurts and fruit purées, fresh fruit, cereals, dried fruit, and hot and cold drinks. For lighter appetites or early departures, our express option includes a coffee, a pastry and a glass of fruit juice.
Where is breakfast served?
Breakfast is served in the hotel's dedicated dining room on the ground floor, opposite reception. In fine weather, you can also enjoy breakfast in the peaceful, leafy garden.
What time is breakfast served?
Breakfast is served Monday to Friday inclusive from 7 am to 10 am, and on Saturdays and Sundays from 7.30 am to 10.30 am.
Does the hotel have a restaurant?
No. Hôtel Le Magnan does not have a restaurant for lunch or dinner. Apart from breakfast, we only provide a drinks service. However, numerous restaurants can be reached within a few minutes' walk.
Can you recommend restaurants nearby?
Yes. Hôtel Le Magnan is well placed for exploring the restaurants of Avignon's historic centre. Nearby you will find many places serving Provençal, traditional and contemporary cuisine. Our team will be happy to suggest somewhere to suit your tastes. You can also find our local recommendations on our Tourism page.
La Terrasse du Clocher
Where is La Terrasse du Clocher?
La Terrasse du Clocher is at 14 rue Carreterie, in the heart of the Carmes neighbourhood in Avignon's historic centre, around 800 metres from Hôtel Le Magnan. This 40 m² apartment is on the first floor of an 18th-century stone building with no lift.
Does La Terrasse du Clocher have private parking?
Yes. Secure private parking is available at 24 impasse Trial, around 300 metres from La Terrasse du Clocher. This car park is separate from the hotel's. The rate is €15 per night for a car. Spaces must be booked in advance and are subject to availability. Further information is available on our La Terrasse du Clocher access and parking page.
What are the check-in and check-out times at La Terrasse du Clocher?
Check-in is between 4 pm and 10 pm. Arrivals outside these hours must be arranged with us in advance. Check-out is before 11 am.
How many guests can stay at La Terrasse du Clocher?
La Terrasse du Clocher, a four-star classified holiday apartment, accommodates up to four guests. The 40 m² apartment includes a bedroom with double bed and a living room with sofa bed.
Are pets allowed at La Terrasse du Clocher?
No. Pets are not permitted at La Terrasse du Clocher, except guide and assistance dogs, in accordance with applicable regulations.
Is a security deposit required?
Yes. A €300 security deposit is requested before arrival through the secure TYLLT platform, under the applicable terms.
Booking and rates
How do I book Hôtel Le Magnan or La Terrasse du Clocher?
You can book directly on our website, by telephone on +33 (0)4 90 86 36 51 or by email at contact@hotel-magnan.com.
Which payment methods do you accept?
The available payment methods are stated during booking. ANCV holiday vouchers are accepted under the conditions that apply to direct bookings.
Can I change my booking?
Any request to change a booking is subject to availability and the conditions of the rate booked. Please contact us directly.
What is the hotel's cancellation policy?
For individual bookings at the standard rate, cancellation is free up to three days before arrival. Special conditions may apply depending on the rate and dates booked.
What is the cancellation policy for La Terrasse du Clocher?
For bookings at the standard rate, cancellation is free at least 14 days before arrival. Less than 14 days before arrival and up to the day before, a charge of 50% of the total booking amount applies. On the day of arrival or in the event of a no-show, the charge is 100%. Special conditions may apply during the Festival d'Avignon or depending on the rate booked. The conditions accepted at the time of booking prevail.
Where can I read the full terms and conditions?
The detailed terms applying to individual and group bookings at Hôtel Le Magnan, as well as stays at La Terrasse du Clocher, are available on our Terms and Conditions page.
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