Legal notice

1. Website publisher

The website www.hotel-magnan.com is published by SAS LBSC, which operates Hôtel Le Magnan and La Terrasse du Clocher in Avignon.

Legal information:

Company name: SAS LBSC
Legal form: simplified joint-stock company (SAS)
Share capital: €10,000
Registered office: 63 rue du Portail Magnanen, 84000 Avignon, France
SIRET: 804 526 275 00024
Trade and Companies Register: Avignon – 804 526 275
Intra-Community VAT number: FR05804526275
Telephone: +33 (0)4 90 86 36 51
Email: contact@hotel-magnan.com

The publication director and legal representative is Béatrice Bourgeois.

2. Website host

The website is hosted by o2switch, whose contact details are:

o2switch
SAS with share capital of €100,000
Chemin des Pardiaux, 63000 Clermont-Ferrand, France
SIRET: 510 909 807 00032
Website:www.o2switch.fr
Telephone: +33 (0)4 44 44 60 40

3. Intellectual property

All content on the website www.hotel-magnan.com, including texts, photographs, illustrations, logos, graphic elements and videos, is protected by intellectual property law.

This content belongs to SAS LBSC or the respective rights holders, unless otherwise stated.

Any reproduction, representation, modification, distribution or use of all or part of these elements without the prior written permission of the relevant rights holders is prohibited, except where permitted by law.

4. Personal data

When visitors use the website, submit enquiries or make bookings, SAS LBSC may collect and process personal data.

This processing is carried out in accordance with applicable regulations, in particular the General Data Protection Regulation (GDPR) and the amended French Data Protection Act.

Data collected is used for purposes related to the services offered, including handling enquiries, bookings and customer relations. It may be shared with service providers involved in these operations, as permitted by law.

Under the applicable legal provisions, data subjects have, depending on their circumstances, rights of access, rectification, erasure, objection, restriction of processing and data portability.

To exercise these rights, please contact the hotel by email atcontact@hotel-magnan.com or by post at: Hôtel Le Magnan, 63 rue du Portail Magnanen, 84000 Avignon, France.

You may also lodge a complaint with the French data protection authority (CNIL) viawww.cnil.fr.

For more information, see our Privacy policy.

5. Cookies

The website www.hotel-magnan.com may use cookies and other tracking technologies to ensure it operates properly, make browsing easier and, depending on the tools used, measure website traffic or provide certain features.

Cookies that are not exempt from the requirement for consent are placed only after the user’s prior agreement.

Where consent is required, users can accept, reject or customise their cookie choices. These preferences can be changed later.

For more information, see our Cookie policy.

6. Online booking

The website www.hotel-magnan.com presents the rooms at Hôtel Le Magnan and La Terrasse du Clocher, a four-star classified holiday apartment in Avignon. It allows visitors to view the accommodation offered and access online booking services.

Bookings are subject to the rates, payment terms, amendment conditions and cancellation terms communicated to the customer before confirmation.

Availability, rates and any additional charges are specified during the booking process. Tourist tax is applied in accordance with local regulations and the information given at the time of booking.

For the terms applying to each accommodation, see the Hôtel Le Magnan booking conditions or the La Terrasse du Clocher booking conditions.

The specific conditions communicated and accepted at the time of booking take precedence for the stay concerned.

7. Consumer mediation

In accordance with the French Consumer Code, consumers may use a consumer mediator free of charge to seek an amicable resolution of a dispute with the hotel.

In the event of a complaint, the customer is invited to contact Hôtel Le Magnan first by email at contact@hotel-magnan.com or by post at the hotel’s address.

If no satisfactory solution is found, the consumer may refer the matter to the consumer mediator appointed by the establishment, subject to the applicable eligibility conditions.

Médiation Tourisme et Voyage (MTV)
Address: BP 80303 – 75823 Paris Cedex 17, France
Website: www.mtv.travel

In particular, a mediation request must be made within one year of the written complaint sent to the hotel.

8. Liability

SAS LBSC endeavours to provide on the website www.hotel-magnan.com information that is as accurate and up to date as possible about its accommodation, services and facilities.

However, errors, omissions and changes may occur. Website information is liable to change, particularly rates, availability and services offered.

SAS LBSC endeavours to ensure that the website works properly and remains accessible, but cannot guarantee uninterrupted availability or the absence of technical faults.

The website may also contain links to third-party websites. SAS LBSC has no control over their content and accepts no responsibility for the information or services provided there, subject to applicable legal provisions.

These provisions do not limit consumers’ rights under applicable legislation.

9. Applicable law

This legal notice is governed by French law.

Any dispute relating to use of the website is subject to the applicable rules of law and court jurisdiction, without prejudice to statutory consumer protections.